This is a Practice Management Day Pass Session.

Handouts

P811 Handout.pdf (268.5 kB)

Learn how to inspire open communication, prevent breakdowns, resolve conflict, and build trust and respect, resulting in high performing team and patient relationships. Learn the skills to communicate positively and effectively with different and even difficult personalities. Inspire a culture of appreciation and celebration.

1. Communicate and resolve conflict effectively with different and difficult personalities;
2. Turn toxic attitudes into tremendous attitudes; and
3. Inspire a culture of trust, respect, appreciation and celebration.