2016 Annual Meeting: http://www.aaoms.org/meetings-exhibitions/annual-meeting/98th-annual-meeting/

The Power of Persuasion, Influence and Connection

Friday, September 23, 2016
8:00 AM-12:00 PM

Mandalay Bay Ballroom C (Mandalay Bay Convention Center)

Ticketed This is a Practice Management Day Pass Session.
  • P903 Betsy Wheat Liberto.pdf (1.1 MB)
  • Speaker:

    Betsy Wheat-Liberto
    Plano, TX, USA

    CDE/CME Offered: CDE

    CE Credit Hours: 4.00


    Effective communications are essential for success in any dental practice. Choosing the right form at the right time is an important part of ensuring that the right people get the right information at the right time. Learn how to do it well so you can influence behavior, overcome patient objections and change attitudes. Think how amazing the practice would be if everyone on the team became a star performer at these skills.

    Learning Objectives
    1. Influence patients to accept needed treatment and understand why the treatment is important to his/her health;
    2. Communicate confidently with patients, referral sources and teammates; and
    3. Anticipate and minimize potential conflicts.