2016 Annual Meeting: http://www.aaoms.org/meetings-exhibitions/annual-meeting/98th-annual-meeting/

Re-Engaging Referral Relationships

Thursday, September 22, 2016
1:30 PM-4:30 PM

Mandalay Bay Ballroom A (Mandalay Bay Convention Center)

Ticketed This is a Practice Management Day Pass Session.
  • P812 Joy Millis.pdf (1.2 MB)
  • Speaker:

    Joy B. Millis
    Charlotte, NC, USA

    CDE/CME Offered: CDE

    CE Credit Hours: 3.00


    Referrals don’t go away, they go to someone else while you’re trying to figure out what happened. Working with specialists and general dentists, the speaker is uniquely qualified to help you discover how to re-engage relationships with referring offices and recover patients who are lost on their way to treatment.

    Learning Objectives
    1. Evaluate referral relationships and identify communication challenges;
    2. Conduct an intervention to determine the truth about lost referrals and relationships; and
    3. Re-engage relationships with referring doctors, their team, and their patients