1:00 PM-2:00 PM
Valencia Ballroom W415A (Orange County Convention Center)
In this dramatic and engaging talk, Dr. Robert Wachter, professor of medicine at the UCSF and author of bestselling books, Internal Bleeding: The Truth Behind America’s Terrifying Epidemic of Medical Mistakes (2005) and Understanding Patient Safety (2012), will discuss why errors are so common in American medicine and what needs to be done to cure this troubling epidemic. He’ll draw on powerful cases from clinical medicine, as well as analogies from industries ranging from car manufacturing to take-out restaurants to aviation. The audience will leave with a deeper understanding of the nature of the problem and with practical tips for patients, providers and healthcare leaders. Dr.Wachter is the chair of the American Board of Internal Medicine.
- Define “systems thinking” and contrast it with the traditional approach to medical mistakes;
- Identify at least two analogies from non-medical industries relevant to improving patient safety; and
- Discuss the methods and value of conducting a root-cause analysis of a complex medical error.